Why Us

We are specialists at what we do

Our team of travel consultants is dedicated, proactive, and passionate about delivering exceptional travel and related services. With extensive industry experience and a strong focus on corporate travel management, they are committed to providing seamless, client-focused travel solutions.

To ensure the highest standards of service, we invest in continuous professional development through regular training and skills enhancement programs. This commitment enables our team to stay informed of industry developments, emerging trends, and best practices, ensuring clients receive knowledgeable and responsive support at all times.

We operate a 24/7/365 Day After Hours Service

We know that business travel can be unpredictable and susceptible to change. As a result, we service our clients 24 hours a day, 7 days a week, 365 days a year through an in-house after-hours team.

Whether it's calling to arrange an airport pick up or emailing to change the date of an air ticket, there is always a dedicated team in the Elite Travel office ready and willing to assist. This 24/7/365 day after hours care allows your travellers to get where they need to be, when they need to be, with no hassle at all.

We are pioneers in Travel Technology

Our systems are integrated with the best in class travel technology. This means that our clients benefit from expansive content inventories and competitive industry rates when it comes to both air travel and hotel accommodation. Our partnership with American Express Global Business Travel gives us access to their suite of proprietary travel technology products. These products cover every aspect of the traveller journey from start to finish and are constantly evolving and developing to meet the needs of the ever-changing business traveller. Put simply, we use technology to increase efficiency and enhance traveller experience.

We take Duty of Care very seriously

In today's world, Duty of Care has become one of the most important functions of a Travel Management Company. Our staff understand the importance of traveller security and are constantly trained in business continuity. We queue itineraries to all major security tools and have our own duty of care solution via our partnership with Amex GBT.

In case of any natural disaster or serious event we work with ground teams to get travellers home safely and securely.

We put care first and have fun whilst doing it

We pride ourselves in being outstanding, proactive and passionate about delivering the highest care standards while adding value and driving savings for your travel program. Our clients are at the heart and soul of what we do, and we always work and deliver to exceed expectations. Whether it is internal team building activities, trips away or hosting networking forum with clients - we have fun whilst we work and treat each other like family. We love what we do!

Corporate Social Responsibility

Corporate Social Responsibility (CSR) is an integral part of the Elite Travel business model. We are big believers in giving back to our society and thus engage in several CSR projects towards the economic growth and development within our community. We specifically focus on educating children and helping poor families come out of poverty sustainably. Every year, we buy a plot of land for a rural single mother trying hard to bring up her children alone.

Elite Travel Services Achieves ISO 9001:2015 Certification

At Elite Travel Services, we take pride in delivering exceptional travel experiences, and our commitment to quality has now been internationally recognized. We are thrilled to announce that Elite Travel Services has been awarded the prestigious ISO 9001:2015 Certification, a testament to our dedication to excellence in service management, implementation, and delivery. Read More